FTX64-2W remote, one works one does not.

Question

I got a pair of FTX64-2W remotes and the RF antenna.  I installed the RF antenna and got one of the remote to work.  I couldn't get the other remote programmed as it seems to act differently when I press the remote buttons.  Do I need to reset the remote or something?  Referring the remote that's not working, if I press either the lock, unlock, or aux button, I get a blue then red light.  It lights up really quickly after another without pauses. Blue light then red light.  I remembered the working remote showed a different color when I was programming it.

Also, I was thinking about removing the remote battery to see it helps.  I managed to remove the two little screws and pull apart the chrome piece.  How do I separate the black remote housing?  I don't want to crack/damage it by forcing it.

Thanks in advance

Update:  Figured out what happened.  The remote was accidentally locked.  Unlocked by simultaneously pressing the aux and lock buttons together.  The buttons responds as normal.

Answer 1

Glad you got it figured out!

Locking and unlock the remotes is in the user guide for future reference.

:)