Problem on add compustar cm6300 alarm system on 2014 Ford F-150 with factory alarm and remote starter

Question

This truck 2014 F-150 which ready has factory alarm and remote starter, but customer want add proximity sensor / shock sensor and siren. I use compustar CM6300 / THAR-FORD1 / OMEGA AU-94 proximity sensor and no extra remote ( using factory remote ). I use D2D connection, EVO-ALL hardware ver.6 and firmware ver.71.06  and I figure out some problem. 1. siren no beep sound when arm and disarm 2. can't disarm compustar alarm after I remote start a car, I need use factory remote to stop a engine first then no problem.  3. I can't disarm when compustar alarm trigger until siren is stop. Any solution to fix?

Answer 1

1. siren no beep sound when arm and disarm

This sounds like a programming option in the compustar that needs to be turned on/off.

2. can't disarm compustar alarm after I remote start a car, I need use factory remote to stop a engine first then no problem.

What does the blue led do on the EVO when the truck is remote started and you hit unlock?

Which datalink protocol are you using?

What is the 12 digit service number of the EVO?

3. I can't disarm when compustar alarm trigger until siren is stop.

Does this happen with the compustar remote?

Have you tried contacting compustar?