question about iphone ms3g app

Question

Hi there,

Im not sure if there is an easy way to fix this problem, but since couple days ago, I dont get any notifications when my car is started (so I cant even tell if it was started) and only way to tell is when I go to history -> under settings on the app itself on my iphone. Once engine is stopped, does not even show temperature or anything, like it always used to.

I restarted my phone, dergistered and registered my car, reinstalled the app, toggled notifications...nothing.

Any idea?

Cheers,

Andy

Answer 1

Hello,

 

Make sure background app refresh is enabled in the phone along with all notifications.

Aside from that ensuring the yellow wire on the antenna gets a proper switched ignition signal.

Best regards.

Comments

Hi Derek,

Yes, I always have that enabled on my phone. As far as antenna, not sure how to even check that, so I may get in touch with guy that installed it for me here in Ottawa, should be easy to reset it.

Andy

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Robert from support emailed me directly and after that, seems like developers did something on their end and I see all the stats on the app and even notifications look more informative now, so EXCELLENT work Robert, thanks a lot!!

 

Andy